Requesting provisions (Wmo)

What is it?

If you need assistance, such as a wheelchair, customized transportation, help with household chores, or modifications to your home, you can request this from the municipality. This is called applying for a provision.

How does it work?

You notify the municipality that you need assistance. You can do this by visiting the Wmo desk in person, but often you can also send an email or letter. At the Wmo desk, in the letter, or in the email, explain what problems you are having. For example: "I am no longer able to cook for myself."

Personal plan

Once you have reported your problem, the municipality will ask you if you want to draw up a personal plan. You send the plan to the municipality. In this personal plan, you indicate what you think you need and why you need it. You have up to 7 days after reporting the problem to draw up this plan. This period starts after you have submitted the report. If you do not submit a personal plan, there is no problem. It is not mandatory to submit a personal plan. This will not affect your subsequent application.

Research

The municipality will investigate your report (and possibly your personal plan). The municipality will investigate whether you actually have limitations and will also look into whether others can help you. During this investigation, it will also become clear whether you will have to contribute to the costs of any facilities.

Once the investigation has been completed, the municipality will provide you with the results of the investigation and the solutions in writing.

Application

If it appears that there are no other options than applying for a provision, you can submit an application. You can also submit an application if you disagree with the other options offered to you by the municipality. After the investigation, you are always allowed to submit an application.

What should I do?

You report your problem to the municipality. You can do this in person, by letter, or by email. You can also call.

How long will it take?

The municipality must conduct the investigation within six weeks of your report.

If you have submitted an application after the investigation, the municipality must decide on it within two weeks.

If the municipality takes longer than 6 weeks to complete the investigation, you may still submit an application after 6 weeks. You do not have to wait until the investigation is complete.